This privacy statement explains our privacy practices for our website greencubechildcare.com.
We are committed to protecting and respecting the privacy of our website visitors. For that reason we have taken, and will continue to take, measures that protect the privacy of personal information held by us. We regularly review our policies and practices. We reserve the right to change this privacy statement at any time. We will alert you that changes have been made by indicating at the top of the privacy statement the date it was last updated. We encourage you to review our privacy statement from time to time to keep yourself updated.
This privacy statement provides you with details regarding: 1) When we collect personal information, 2) Why we collect personal information, 3) Sharing of personal information, 4) The steps that we take to ensure that access to information is secure, 5) How you can access personal information pertaining to you, and 6) Who you should contact if you have questions or concerns about our policies or practices.
Definition of Personal Information as it pertains to our website:
Personal information means information that would identify a specific individual or information that can be directly associated with an individual.
When do we collect personal information and what information do we collect?
We do not automatically gather any personal information from you, except when it is provided to us voluntarily by the site visitor with their consent. Site visitors can visit the public sections of our website without revealing any personal information. Green Cube Childcare does reserve the right, however, to collect and perform statistical analysis of the internet traffic of the Green Cube Childcare website for its internal use. Through our online forms we collect the following information about you:
- Name
- Phone Number
- Email Address
- Date of Birth/Age of Child
- Gender of Child
When you visit our website we also collect information about your computer, including your IP address and computer information.
The main reasons we collect personal information from you are:
- To begin the application process so that we can contact you and provide you with further information regarding our business customer service.
Sharing of Personal Information
If it is a necessary part of any of these transactions, we may disclose your information to another company. For example, pass on your name and address to a courier company to complete a delivery.
We will disclose personal information if a law, regulation, search warrant, subpoena or court order legally authorizes us to or requires us to do so.
We do not sell, rent, share or disclose the personal information we hold or make personal information available to others without your consent.
We may also use your personal information for other, secondary reasons, including:
To Complete the Enrollment Process
- Name
- Address
- Postal Code
- Phone Number
- Email Address
- Banking Information
Customer Service
- Name
- Address
- Postal Code
- Phone Number
- Email Address
- Customer Satisfaction Info
Customer Relationship Management
- Name
- Address
- Postal Code
- Phone Number
- Email Address
- Customer Satisfaction Info
Application Forms
- Name
- Address
- Postal Code
- Phone Number
- Email Address
- Date of Birth/Age of Child
- Gender
- Banking Information
- Health/Medical information (required by law)
How long do we hold personal information?
Personal information is retained only for as long as is necessary for the purpose set out above. When no longer required, we will destroy, erase or depersonalize the information. Legal requirements may necessitate our retaining some or all of the personal information when held for a period of time that is longer than we might otherwise hold it.
Accuracy
To ensure that the personal information you provided is accurate, complete and up to date, we urge you to provide us with updates regarding such information and to inform us of any errors affecting the personal information that we hold.
Security Measures
We will continue to keep security measures in place in an effort to protect the personal information held by us from unauthorized use, access, disclosure, distribution, loss or alteration. Access to personal information will be restricted to our authorized personnel who require the information in order to perform their duties properly. In addition, access will be limited to only that information which is strictly necessary for the performance of these duties.
Accessing Personal Information
Green Cube Childcare website visitors are entitled to access their personal information held by us. You can access your personal information by making a written request to us. We will generally respond to your request for information within 30 business days. If for reasons beyond our control a longer response time is necessary, you will be advised accordingly.
Complaint Process
If you are not completely satisfied with our wish to submit feedback concerning this privacy statement or its application by us, we invite you to convey your concerns or suggestions to: Green Cube Childcare Centre, Unit 300 – 191 Mactaggart Drive, Nobleton ON, L0G 1N0 or email us at connect@greencubechildcare.com. We will reply as quickly as possible and inform you of the steps, if any, that have been or will be taken in order to address the concern or implement the suggestion.